Little Dragon at China Construction Bank

Image: Imaginechina/Rex/Shutterstock

Image: Imaginechina/Rex/Shutterstock

Banking Robot - Xiao Long (Little Dragon)

The Guardian covered the world’s first fully automated bank retail branch (in May 2018). China Construction Bank in Shanghai operates with a combination of artificial intelligence, virtual reality, voice and facial recognition.

The robot Xiao Long (translated to “Little Dragon”) offers assistance with opening accounts, money transfers, foreign exchange and wealth management.

Industry: Financial Services

Country: China

Manufacturer: CSJ Bot

Function: Customer Service

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